All sales are final. Orders cannot be modified or cancelled. If you wish to exchange or return your item, please refer to the policies below.
We understand, sometimes things don't work out! All returns/exchanges must be made within 30 days of the original purchase date. Simply return the unused item within 30 days for a store credit or refund. Your order number and the original packaging are required for all returns and exchanges. Refunds will be issued to the same method of payment as the original payment.
Return items in
4565 Hartzell Lane Suite 2
Eau Claire, WI 54703
Shipping cost is non-refundable for returned, undeliverable, unclaimed and packages that are refused. As the customer, you are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
*Once the item is received and inspected, a refund of the original purchase price will be issued within 5-7 days.
*If returned items appear worn, are damaged, have stains, smell of cigarette
smoke/fragrances, detached tags or received after 30 days of the original purchase date, they will not be accepted. We will contact you to pay to ship them back to you or they will be donated to charity after 14 days.
*We offer everyday free shipping to our customers but we do not pay for any return shipping.
*Refunds will be issued to the same method of payment as the original payment
*Any and all shipping costs are non-refundable
Additional non-returnable items:
Items marked: Final Sale
*We are not responsible for items that are lost or damaged during transit.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*If you believe you have received a defective item(s), please contact us within 3 days at: firstname.lastname@example.org and we will address the issue.
*Unfortunately, we cannot make exceptions if it has been longer than 3 days or the merchandise been used.